PRIVACY POLICY
Last updated: January 11, 2021
Alma Soleil, Inc. recognizes that you care how information about you is used and shared and respects your privacy. This Privacy Policy describes what information we may collect from you, how we collect that information, how we use that information, and the choices you have regarding your information. By accessing or using our website, mobile applications, or providing information to us in other ways, you agree to be bound by this Privacy Policy. This Privacy Policy may be updated from time to time. Please check back periodically for further updates and changes. The most updated version will be the one that is available on this website.
WHAT WE DO WITH YOUR INFORMATION Information You Provide We collect and store information that you provide to us through our websites, through our customer service representatives, through marketing efforts, including contests, sweepstakes, and events, and through third parties, or any other way we interact with you. You may choose not to provide certain information, but then you might not be able to take advantage of certain capabilities of this website, or other services we may offer. For example, you must provide certain personal information in order to place an order or to register for an account on or through this website. If you choose a direct payment gateway to complete your purchase, your credit card data is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our website and it’s service providers. Purchase transaction data is only stored as long as is necessary to complete your purchase transaction and after completion, it is deleted.We may request, collect and store some or all of the following types of personal information: name, billing address, shipping address, e-mail address, telephone number, financial and payment information, such as credit card number and expiration date, gender, personal interests, birthday, information about a third party you provide when we ship an order. We may also maintain a record of your product interest and purchases.If you access our website or mobile applications with your log-in credentials from a social networking site (e.g. Facebook, Instagram) or if you otherwise agree to associate your account with us with a social networking site, we may receive personal information about you from such social networking site, in accordance with the terms of use and privacy policy of the social networking site. We may add this to the information we have already collected from you via other interactions.All our activities in connection with the foregoing shall be conducted in accordance with applicable laws, rules and regulations.
Automatically Collected Information: We collect and store certain other non-personally identifiable information automatically whenever you interact with us. For example, we may collect your Internet Protocol (IP) address and browser information and reference site domain name when you visit this website and analyze this data for preferences, trends, and site usage statistics. We may also collect information by using cookies, web beacons, and related technologies in order to analyze and understand how the website is used and to enhance your visits to the website. For example, we may use cookies and related technologies to: (i) customize account pages for you, (ii) track user visits and account features, (iii) determine what features and pages are most frequently requested or visited, and (iv) save your password so you do not have to provide it each time you visit the website. “Cookies” are small text files that a website sends to a user’s hard drive through the browser for data storage. Most browsers accept cookies automatically but allow you to disable them. By disabling or otherwise rejecting cookies, you may not be able to take full advantage of all offerings on this website. We recommend that you leave cookies “turned on” so that we can offer you a better shopping experience on this website. We use third-party companies to provide Internet data hosting and to help us measure and determine how visitors use our website and the effectiveness of our website and promotions in order to help us improve and optimize our website and the products and services we offer. We also use third-party companies to serve advertisements (banners or links) on our behalf across the Internet. These companies use tracking technologies (including cookies and pixel tags) to collect non-identifiable information about your visits to our website and your interactions with our products and services in order to provide tailored advertisements based on your interests and browsing of our website (remarketing) on our behalf and on behalf of other advertisers across the Internet. We use third-party audience data (such as age, gender, and interests) to better understand and advertise to audiences that visit our website. We do not use or associate personally identifiable information with remarketing lists, cookies, data feeds, or other anonymous identifiers. In addition, some of our e-mail communications to you may include a “click-through URL” linked to a particular page on the website. By clicking on one of these URLs, you will automatically enter our website and we may collect information related to the “click-through.” You may avoid having this information collected by not clicking on URL links in our e-mail communications.All our activities in connection with the foregoing shall be conducted in accordance with applicable laws, rules and regulations.
INFORMATION FROM OTHER SOURCES. We may collect information about you from third-party sources and information that is publicly available. For example, information you submit in a public forum (e.g., a blog, chat room, or social network site) can be read, collected, or used by us and others, and could be used to personalize your experience. You are responsible for the information you choose to submit in these instances. Another example, is that we may receive demographic information about you from a third party to make our service and marketing efforts more efficient and personalized for you.
HOW IS INFORMATION USED? We use the personal information we collect to conduct our business, communicate with you, and provide great products, services, and experiences. We or third-party service providers we engage may use the information to provide the products and services that you have ordered or requested, to process and ship orders, to send order and shipping confirmations, to provide customer service, to respond to your comments, questions or complaints, to personalize your experiences, to analyze your preferences and shopping habits, to analyze trends and statistics, to administer and fulfill our contests and other promotions, to analyze and improve the website and our products and services, and to send you marketing communications and other information regarding our products, services, marketing, or special events. We also use your information for business purposes such as security, payment processing, analytics, operations, fraud detection, reporting, making back-ups, and legal compliance.You always have the choice not to receive marketing communications. For instructions on opting out of those communications, please see the section entitled “Can I Indicate Whether or Not I Want to Receive Promotional Communications” below.All our activities in connection with the foregoing shall be conducted in accordance with applicable laws, rules and regulations.
WITH WHOM IS INFORMATION SHARED? Except with your consent or as described in this Privacy Policy, we do not sell, rent, or share with third parties any of your personal information.We may share personal information with certain third parties that perform services on our behalf. The services provided by those third parties may include: operating the website, hosting the website, providing the products and services you request, authorization and processing of your payments, product fulfillment, fraud protection and credit risk reduction, product customization, marketing and promotional material distribution, promotions fulfillment, web site evaluation, data analysis and, where applicable, data cleansing. Those third parties are not authorized to use or disclose personal information you provide to us on or through this website for any purpose other than to perform the services designated by us.We may share personal information with a third party if we are required by law to disclose that personal information. For example, we may be required to disclose personal information to respond to a subpoena, court order, or other legal process. We may also disclose this information in response to a law enforcement agency’s request, or where we believe it is necessary to investigate or address unlawful acts or acts that may endanger the health or safety of a consumer or the general public, to verify or enforce compliance with the terms of use and policies that govern our website or as otherwise required or permitted by law. In addition, the personal information you provide to us may be transferred as an asset in connection with a merger or sale involving all or part of Alma Soleil, Inc. or as part of a corporate reorganization, stock sale or other change of control. All our activities in connection with the foregoing shall be conducted in accordance with applicable laws, rules and regulations.
WHAT ABOUT THE PRIVACY OF CHILDREN UNDER 13? We do not intend to collect personal information from anyone who is under the age of 13. If you are under the age of 13 you should not provide any personal information to us and you should use this website only with the involvement of a parent or guardian. If you are a parent or guardian of a child under the age of 13 and suspect he/she has provided personal information on or through the website, please contact us as set forth below under “How Can I Contact You Regarding This Privacy Policy?”
WHAT STEPS ARE TAKEN TO KEEP PERSONAL INFORMATION SECURE? The security of your information is important to us. We have instituted security procedures and measures to protect our servers and networks that store personal information. Unfortunately, no transmission of information over the Internet can be guaranteed to be 100% secure and, therefore, we cannot ensure or warrant the security of any information. In order to help protect personal information you provide to us, you: (i) should not share your password or account information with others, (ii) should use a secure web browser, and (iii) should change your password frequently. If you wish to cancel a password, or if you become aware of any loss, theft, or unauthorized use of a password, please contact us as set forth below under “How Can I Contact You Regarding This Privacy Policy?”
HOW CAN I ACCESS, CORRECT, AND UPDATE PERSONAL INFORMATION? You may access, correct and update certain personal information that you have provided to us by clicking on the “My Account” area of this website and following the instructions set forth therein or by contacting us with your request as set forth below under “How Can I Contact You Regarding This Privacy Policy?” We reserve the right to retain any personal information reasonably necessary to appropriately document our business activities and for archival and record retention purposes. We will store personal information for as long as reasonably necessary for the purposes described in this Privacy Policy. You may find out more details regarding this Privacy Policy by contacting us as provided below under “How Can I Contact You Regarding This Privacy Policy?”.
CAN I INDICATE WHETHER OR NOT I WANT TO RECEIVE PROMOTIONAL COMMUNICATIONS? There are several ways in which you can tell us whether or not you want to receive promotional communications from us. When you set-up an account or click on the “My Account” area of this website, you will have an opportunity to make or change your selections in this regard. You also will have an opportunity to change these selections by clicking on an “unsubscribe” hyperlink contained in promotional e-mails we send you. If you have not established an account but have instead signed-up for our e-mail list, you will be able to change your e-mail preferences by clicking on an “unsubscribe” hyperlink contained in promotional e-mails we send you. Please note that removal of personal information from our database or “opting-out” will not stop marketing or advertising content that is generated for distribution or is otherwise queued for transmission to you prior to the time when we can implement your request. If you establish an account, you may receive certain types of communications even if you have not opted-in to receive them because these types of communications may be necessary in order to maintain an account on the website.
WHAT HAPPENS WHEN I LINK TO OR FROM ANOTHER WEBSITE? This website may contain links to or from websites to which this Privacy Policy does not apply (“Linked Websites”). Please be advised that the practices described in this Privacy Policy do not reflect the practices regarding information collection, use and disclosure of Linked Websites or the owners or operators of those Linked Websites. Your use of Linked Websites will be governed by the terms of use, privacy policies, and other terms, notices, and policies set forth on or referenced in those Linked Websites. We encourage you to be aware of when you leave this website and to read the privacy policies of each and every website that you visit.
HOW CAN I CONTACT YOU REGARDING THIS PRIVACY POLICY? If you have any questions or concerns regarding your privacy or the Privacy Policy you can send a request with your concerns or any further questions to us by using the contact information Alma Soleil, Inc. Attn: Customer Care, 404 21st Place, Manhattan Beach, CA 90266 or call 310-308-7185.
WHAT IF I AM A RESIDENT OF CALIFORNIA? California Civil Code Section 1798.83 permits customers who are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please write to us at the address above.
Please also review our Terms & Conditions.